Additional Services

You can shift your workload onto our capable shoulders. EFS offers these labor-saving services:

• Returns
• Kitting/Light assembly
• Digital product photography
• Direct mail
• Custom technology projects/reporting

Simply sensible returns

Together, we’ll craft a returns policy that works for your business. We print your custom return instructions on every packing list inserted with your orders. Instructions are easily updated in our web-based system to reflect your policy changes.

Our experienced Returns Team carefully inspects and sorts each returned item based on its condition and promptly notifies you by email. Pending your response, we hold intact merchandise before returning it to inventory and store damaged merchandise separately before discarding it or shipping it back to you, according to your preference.

Kitting and light assembly

When you need kitting or light assembly work to create a completed product or package, we can help. Our services range from simple collating to multi-component product assembly.

Our team excels at:

• Collating and kitting of promotional kits, educational materials, or products with companion literature
• Kit building for retail points of sale
• Breaking bulk material into individual units
• Kitting several items—like hair care products—into one unit
• Light assembly
• Re-labeling projects

Digital product photography

If your business needs quality product shots and you’re pressed for time and resources, then our digital photography service is a convenient solution. We offer timely turnaround on photos taken of products you send to our facility. Our trusted photography partner offers photos for websites, web store listings, and printed brochures.

Customer perception is everything. Our experienced photographer uses state-of-the-art digital equipment and software to produce the highest quality commercial photographs of your ecommerce store merchandise.

Our local service includes enhanced features:

• Professionally composed photos
• Standard white background, with other colors available
• Calibrated proofing and state-of-the-art post processing
• Photo sets in multiple sizes
• Photo delivery via email or CD/DVD to you, your webmaster, and/or printer

Mail services

Our direct mail partner is Maple River Direct Mail, LLC. The company produces simple promotional package inserts with free delivery to our facility. Their staff coordinates direct mail campaigns for your ecommerce business with targeted mailing lists, piece production, and distribution. Contact us to get our preferred partner pricing.