Awards & Recognition
Since 2001, eFulfillment Service (EFS) has been consistently recognized for our growth, ingenuity, dependability, flexibility and the first-rate support that we provide to each of our clients. Below are some of the awards and recognition we’ve received over the years, including from those within the mailing and fulfillment industry.
Top 3PL Provider
- Recognized in 2016 and 2017 as a “Top 3PL” (third-party logistics) and order fulfillment provider by Multichannel Merchant.
Fulfillment Ingenuity Award
- Recognized for “Best Creative Solution for a Fulfillment Project” by the Mailing & Fulfillment Service Association (MFSA).
Inc. 5000 Member
- Recognized twice as one of the most entrepreneurial and fastest growing companies in America.
50 Companies to Watch
- Recognized as a top Michigan company due to our marketplace performance, innovation, philanthropy and corporate culture.
Best Web Tool
- Awarded by Web Hosting Search as the “ultimate choice” in order fulfillment.
MRS Champion Award Winner
- Named “Employer of the Year” by the Michigan Rehabilitation Services (MRS) Champion Awards program for our training, hiring and support of people with disabilities.
Small Business of the Year: Top 10 Finalist
- Named a Top 10 Business in our area based on leadership, employees, technology, community relations, financial health and charitable contributions.
What Our Clients Say
At EFS, we strive to provide extraordinary service and reliability to our clients. We have helped to enable scalability and rapid growth for thousands of eCommerce sellers around the world, and here’s what a few of them have had to say about us.
- “Has anyone ever told you that your company has literally the best customer support of any company ever? It actually amazes me the random problems I can fire at you and your team, and the actually helpful solutions you all come up with. I don’t think I’ve experienced such a thing before. You don’t just go through the motions, try or ‘troubleshoot’… you provide tangible actualized results. Real solutions, to problems. It’s great. I just thought I’d let you know how wonderful your company is, how well it operates and what a great job you do.”
— Jonathan, HandicapHand Controls
- “This kudos goes out to everyone at EFS but in particular the fulfillment people who worked on my launch with lightning fast speed. I knew it would be a big day but I had no idea I’d have over 1000 orders in one day – double what our last record day was – you guys were able to process the majority of them on Friday and many customers received their packages on Monday! You made us look like rock stars and have solidified our brand in their minds as one they can trust. Thanks for your speedy work and for handling whatever kind of order flux we throw at you! I cannot express all the positive feedback and kudos we’ve gotten just because you have handled it so well. You have helped us grow beyond our wildest dreams – couldn’t have done it without you!! Keep up the good work!”
— Brittany, Beauty Products Retailer
- “We are very excited to begin with eFulfillment Service. Your help and dedication that you have shown to us is really excellent. I think that the customer service that eFufillment provides could be used a benchmark for a lot of other companies to strive for.”
— Ronald, Health & Personal Care Retailer
- “Since 2004, our company has utilized eFulfillment Service…While many thousands of packages have been sent, the error rate has been virtually non-existent. Orders are fulfilled, packaged and sent in a timely manner.”
— Daniel, Supplement Retailer
- “Your service has been incredible and you have provided value far in excess of your fees. Your professionalism and commitment to customer service has enabled us to maintain a 100% satisfaction level on our eBay Store…With your help, we have grown our business exponentially.”
— Steve, eBay Store Owner
- “I wanted to let you know how happy we are with the service that you and your team has provided to us over the past 10 months. I ordered a unit to my home this week, to test out our whole system and make sure everything was working properly. And my products arrived quickly and perfectly packaged with only brown paper filler, the canister enclosed in bubble wrap, and the sales insert card included – a great presentation and exactly as we had discussed. We are new entrepreneurs and have had a lot of ups and downs getting our company off the ground, but one of our best decisions was to choose EFS as a partner. From the sales process to account setup to continued service, you continue to exceed our expectations. Keep up the great work.”
— Andrew, Skin Care Product Retailer
- “eFulfillment Service has been an integral part of our business from day one. Their web-based real-time inventory system is second to none. It provides fast, accurate information on all our orders, and it helps us to better manage our inventory levels…eFulfillment Service is a trusted partner I would recommend to anyone needing a true fulfillment juggernaut.”
— Tom, Consumer Goods Retailer
- “I’m so happy that I chose EFS to do my shipping. You, and everyone I have dealt with, have been so helpful and easy to work with.”
— Judita, Health & Home Goods Retailer