TREC Global is a U.S. corporation that operates a technically advanced Call Center in Manila, Philippines registered as TREC Pacific. We specialize in supporting catalog and internet retailers, logistics, travel, marketing and collection firms. We have been working with some of the largest names in the industry down to small start-up companies. In each case we were able to deliver high quality and cost effective call center and BPO solutions, enabling our clients increase their level of customer service and satisfaction, along with increasing revenues. Visit www.trecglobal.com.

Today, Midco not only provides inbound call center services but also provides our clients with email support and outbound services including: market research, customer satisfaction surveys, sales, and more. We are experts at high-quality customer contact, up selling, and first call resolution and can support our clients with shared, semi-dedicated, or dedicated associate pricing. Visit www.midcoconnections.com.

Serving clients locally and nationally, Rochester Telemessaging Center has more than 37 years of experience in providing customized communications solutions for individuals and organizations of every size and industry. Over the years, we have built a reputation for exceptionally professional, well-spoken, efficient, courteous and confidential staff. We work closely with clients to efficiently and expertly resolve their communications issues and challenges. And we pride ourselves at having loyal, long-term clients who are pleased with our services and competitive prices. Visit www.rochestertelemessaging.com.

Ansafone Contact Centers helps emerging to Fortune 500 companies increase revenue and improve customer satisfaction, by providing inbound and outbound bilingual customer interaction services {call center, web chat, email}, with over 400 seats in multiple centers across the US.  With more than forty years in business, using redundant IT platforms, Ansafone adapts and aligns its operations with customers’ processes, resulting in 16.3 million customer interactions serviced per year. Visit www.ansafone.com.

24-7 INtouch is an award winning contact center outsourcer. The company is privately owned and centrally based in Regina, Saskatchewan, Canada. Leveraging the benefits of its Canadian locations, 24-7 INtouch has over 40 years of experience in providing flexible contact center solutions to a wide variety of clients – small, medium, large – 94% of which are based in the United States. 24-7 INtouch offers 24/7 voice, chat, and email support to businesses looking to deliver a consistent and convenient method of contact to their customers. 24-7 INtouch’s primary offering includes inbound call center services such as telesales, order taking, and customer service, as well as web based customer support solutions such as live web chat and email response. Visit www.24-7intouch.com.

Absent Answer

At Absent Answer, we have been keeping businesses in touch with their customers for twenty-three years by offering the best 24-7 answering and messaging services nationwide. Absent Answer is committed to maintaining the professionalism and integrity of your business reputation. We give your business the peace of mind that our pleasant and well-trained professionals are fully equipped to provide a friendly and courteous representation to your diverse customer base.  Featuring: 24-7 live answering services, messaging services, virtual secretary, help desk services, order entry, appointment setting, Interactive Voice Response (IVR), conference calls, toll-free numbers, and a whole lot more. Visit www.absentanswer.com.