Storage & Fulfillment Services
Introduction
Fulfillment Control Panel
Order Processing
Shipping Information
Accounting
Returns Processing
Standard Fees & Discounts

Specialty Fulfillment
Herbal Supplements & Natural Products
International Fulfillment
Apparel Fulfillment
Ebay & eCommerce Fulfillment

Client Praise
“Just wanted to let you know that Michael and I are thrilled with the service you offer and have been so pleased with the way everything has been running since we started shipping our DVDs and CD-ROMs through eFulfillment Service!”
—Carmel Fowers, Executive Director
www.artacademy.com

click for more praise

Affordable Fulfillment
We make it easy to forecast your cost of fulfillment outsourcing with us. There are no setup fees, no mark-ups on outbound shipping fees, no minimum shipping requirements, and no extra charge when we use our onsite packaging materials to ship your merchandise.

Order Fulfillment

Our typical fulfillment service fees are shown here. Please email our Sales Department for a quotation customized to the specifics of your project, or call us between 8 a.m. and 5 p.m., E.S.T., at 1-866-922-6783.

  • Under 1,000 orders per month. $1.50 per order, plus $.40 per item, plus UPS, DHL or USPS charges.

    EXAMPLE: If you average two items per order, your fulfillment cost would be $1.50, plus 2 x $.40 = $.80 for a total of $2.30. Let’s say you normally ship at the 1-lb. USPS Priority Rate of $4.60. You would then add $4.60 to your $2.30 fulfillment fee, for a total cost of $6.90. If you prefer to ship via DHL ground or express delivery, your shipping cost would be automatically discounted by 10%. Click on Shipping Information for details.

  • Over 1,000 orders per month. As low as $1.00 per order, plus $.40 per item, plus UPS, DHL or USPS charges.

    EXAMPLE: For a project that averages 4 items per order, your fulfillment cost could be as low as $1.00, plus 4 x $.40 = $1.60 for a total of $2.60. Substantial UPS, DHL and USPS delivery discounts are available.

Account Maintenance Fee

We charge a standard fee of $63.50 per month which covers the management of your individual account by our experienced sales, information technology, and customer service staff.

Inventory Storage

Your storage cost will be a per item storage fee based on $15.00 per 4’x4’x4’ pallet. We take that $15.00 per pallet fee and divide it by the number of your items that fit on our pallet to arrive at your monthly per item storage fee ($0.23 per SKU minimum). The pallet is our measuring tool, not a storage device. Your merchandise will be placed in our rack-and-bin system.

  • EXAMPLE: For books that average 1,500 books per pallet, your per item storage fee would be $15.00 per pallet divided by 1,500 items per pallet = $.01 per item. If, in this example, you had 3,000 books on hand as of the last day of the month, your storage cost would be 3,000 items x $.01 each = $30.00 plus $63.50 account maintenance fee for a total of $93.50 per month.

Optional Services

We’re dedicated to offering THE COMPLETE PACKAGE of fulfillment services. We welcome your special advanced fulfillment projects. Assembly and kitting labor is available at $35 per hour, but please contact us for a quotation based on your specific project. Email our Sales Department or call us between 8 a.m. and 5 p.m., E.S.T., at 1-866-922-6783.

  • Sorting
  • Refurbishing
  • Labeling
  • Bulk Repacking

TIP: Pre-packaging multiple “child” items to a “parent” SKU prior to shipment, instead paying a per-item pick & pack fee, could save you considerable expense over time.

Packaging Sizes

Our free standard packaging includes JiffyLite mailers or 200# test cartons filled with bubble wrap, peanuts or Kraft paper, as needed. For breakable or uniquely-shaped items, we use our state-of-the-art, foam-in-place packaging method.

Have special packaging needs? Ship your special packaging to us with your merchandise, or order reasonably-priced special packaging materials online from www.uline.com, which offers next day delivery. We’re happy to purchase special packaging materials for you at cost plus 10%. We can store your special packaging at no additional cost.

Standard Fulfillment Services Pricing Schedule

Service Description of Fees
Account Maintenance Fee $63.50/Month
Bin Setup Fee First 50 Bin (Pick/Pack) Locations Free, then $1.50/Bin (Pick/Pack) Location Setup Bin Restocking at No Additional Cost
Monthly Storage Fee (per SKU) Per Item Storage Fee Computed Based on Size of Actual SKU (.23/Cubic Foot/SKU); Minimum of .23 per Standard Bin Location.

$15.00/Pallet Position (Single SKU/4’ x 4’ x 4’)

Packaging Standard Cartons, Filler, Bubble Wrap, Kraft Paper, etc. are Included at No Additional Charge.
Shipping/Handling Fee (Pick & Pack) $1.50/order + .40/item
Shipping/Handling Fee (Lick & Stick) $1.50/order + .40/Carton to Same Address
Outbound Pallet Handling Fee $20.00/Pallet
Ship Options DHL, Ground Services (Standard Rate Guide w/10% Discount)
DHL, Air Services (Standard Rate Guide w/12% Discount)
UPS, Ground Services (Retail Rates w/10% Discount)
UPS, Air Services (Retail Rates w/12% Discounts)
FedEx, Ground Services (Retail Counter Rates w/10% Discount)
FedEx, Air Services (Retail Counter Rates w/12% Discount)
USPS (EFS Requires Delivery Confirmation When Available)
Inbound Receiving / Outbound Shipping Up to 50% Discount for All Inbound Yellow Freight Services Depending on Class
Up to 20% Discount for All Outbound Yellow Freight Services Depending on Class
(Actual Cost less Discount Billed Back to Client)
Export Orders $2.00/Declaration Form
Literature Inserts .40/Insert Kit (Up to 10 Items/Kitting Fee May Apply)
Customized Packing Slips .05/Slip
C.O.D. Collection $3.00/Order + Applicable Fees
3rd Party Bill for Carrier Fees $10.00/Order
Returns Processing $2.50/Return + .40/Item

Other Services

Service Description of Fees
.xml Integration Fee $200.00
Other Custom Programming $85/Hour (Min. One Hour)
Kitting and Light Assembly $35.00/Hour (Min. One Hour)
Digital Photography $3.50/Image (Min. of Ten Images)