Introduction
Fulfillment Control Panel
Order Processing
Shipping Information
Accounting
Returns Processing
Standard Fees & Discounts
Herbal Supplements & Natural Products
International Fulfillment
Apparel Fulfillment
Ebay & eCommerce Fulfillment
“As a leader in the herbals industry, we must be able to provide fast, accurate shipping to our customers, wherever they are. In the past, we had trouble finding the right fulfillment company. After some trial and error, and a bit of research, we learned who is technologically up-to-date and has the necessary experience to meet our needs. The eFulfillment Service team has allowed us to completely automate every aspect of our shipping system, which ensures proper delivery every time. We simply could not be in business without them!”
Order Processing
In a hurry? Express orders received before 1:00 PM Eastern Standard Time normally ship the same day. Other orders normally ship within one business day of receipt. Exceptions to this schedule may occur on the day following a three-day weekend and during the weeks of the Christmas season. eFulfillment Service operates Monday through Friday, 8:30 a.m. - 5:00 p.m. EST. Our Receiving Department will receive your inventory Monday through Friday, 9:00 a.m. - 4:00 p.m. EST. Please remember that orders are not processed or shipped out on the weekends. The only exception to this is during the Christmas season when we often work Saturdays and Sundays to keep up with the extra volume the holiday season brings.Choose the ordering option that’s easiest for you:
Keyboard Entry
Manually enter single orders using our Fulfillment Control Panel order fulfillment software order entry screen or easily copy and paste your order data from your web store’s notification e-mails.CSV
Upload your orders to our order Fulfillment Control Panel as CSV files, using our spreadsheet-based file conversion template. Or, format your order information to match one of our existing CSV layouts. We can also create a custom import format to match the specifications you provide. With this format, you can import hundreds of orders from a single file.XML
Upload XML files containing multiple orders, customize your shopping cart to submit XML Order Data to EFS in real-time, or choose a merchant service provider that offers direct integration with EFS. We can also work directly with you, your shopping cart provider, or your web developer to integrate an e fulfillment solution that will work best for you.
Merchant Service Providers
We have various levels of direct integration available from the following service providers:
Call Center Orders
If you take telephone orders or outsource your calls, your operators can simply enter your phone orders into your online web store system. If you’re looking for call center support, contact the EFS Sales Department for our preferred partners.Next: Shipping Information
