What we will do for you

If you sell merchandise online and would like order fulfillment outsourcing, our internet-based shipping and return processing services offer The Complete Package solution.

Our array of services includes:

Custom advanced fulfillment quotations by friendly & experienced staff

Discounted inbound shipping via our preferred carrier
Inventory receiving & storage in our secure and clean fulfillment centers
SKU labeling (optional)

Pick and pack
Order processing via manual order entry, CSV file uploads, or XML file integration with your shopping cart or other ecommerce systems
Order confirmations via email (optional)
Reports — for inventory, orders, shipped items, etc.

Shipping
Domestic shipping via USPS, Economy Lightweight, Ground, Expedited 2 Day, Expedited 3 Day and Overnight
International shipping
C.O.D. shipments (optional)
Shipment tracking for your customers

Additional services
- Returns
- Kitting / Assembly

• Returns processing (optional)
• Weekly order fulfillment and shipping invoices based on the prior week’s activity
• Monthly invoices for product storage fees
• Customer support: 24/7 ticket system, friendly empowered support staff to troubleshoot, and a 100% satisfaction guarantee

Merchandise
We store, fill and ship orders for a variety of products and have developed high-speed and innovative processing systems to expedite fast fulfillment on several of our specialty items, included here as links. If your merchandise is not described by one of the categories below and does not appear on our short list of restricted items, please email our sales team or call us at 1-866-922-6783.

Media Music Cds, Dvds, Software,
Nutraceuticals
Natural Products
New Age
Pet Supplies
Promotional Items Stickers, Hats, Mugs
School
Toys/Games
Vitamins
Apparel
Beauty/Personal Hygiene
Books, Sales Literature
Catalogues
Electronics
Herbal Supplements
Holiday
Home Decor Clocks, Posters, Tapestries
Household Goods Kitchen Gadgets
Magazines

Food Items
We handle packaged foods, however, our order fulfillment centers do not have the sanitary conditions required to package food products, nor do we have the ability to store frozen foods. As our warehouses are not climate controlled to precise temperature and humidity specifications, we cannot protect highly-sensitive materials, such as chocolate. Our FDA Food Facility Registration number is #13787783944 which can be entered into your FDA Prior Notice Application, if required. For more information about food bioterrorism regulation requirements, please visit www.access.fda.gov.

Fragile Merchandise
Fragile items such as fine art, posters, glass bottles or sensitive electronics must be packed in custom-engineered containers that you provide—-simple newsprint or foam peanuts will not suffice.

Restricted Merchandise
We do not provide product fulfillment service on hazardous materials (“haz mat”), illegal items, or pornographic merchandise. Please email our Sales Department or call us at 1-866-922-6783, if you need to confirm whether we provide fulfillment services for your products.