Your eCommerce Shipments Will Flow

Fast, accurate product shipping is critical to the success of your online sales and repeat business. Our reliable shipping partners work closely with us to ensure timely delivery to your customers at the best possible price.

Shipping Partners

Our top priority is to promptly send your merchandise out the door and into the hands of your waiting customers. At eFulfillment Service, we work with several shipping partners, allowing us to be flexible when choosing the most efficient and cost-effective shipping option for your products.

Shipping & Fulfillment Center Location

Our pick-and-pack fulfillment center, situated in the northwest region of Michigan, provides convenient access for each of our shipping partners. Cherry Capital Airport in Traverse City, one of the fastest-growing airports in the nation, is located right across the street from our fulfillment warehouse.

Global Destinations

We ship to all countries serviced by USPS and UPS, and provide either an Export Declaration Form or a copy of your Export Commercial Invoice, depending on customs’ requirements. Your customers pay any required duties upon delivery. We offer the following international fulfillment services:

• USPS First Class Mail International
• USPS Priority Mail International
• USPS Express Mail International
• UPS Standard (Canada)
• UPS Worldwide Saver
• UPS Worldwide Express
• International Consolidated

Domestic Shipping

We offer Economy Lightweight (for light packages), Standard Ground, Expedited, and Overnight.

On Time

Expedited orders placed by 1:00 p.m. EST will be shipped the same day Monday – Friday.

Ship Confirmations

We’ll email a ship confirmation to you. We also can email a ship confirmation, including a tracking number and your custom sales message, to your customer.

Customer Tracking Information

We offer an optional customer service button to add to your webstore’s customer service page. Your customers can view their current tracking information by entering one of following: name, email address, phone number, order number, or purchase order/reference number.

Shipping Backorders

If an order contains an out-of-stock item, the order is marked as backordered and held until the missing merchandise arrives at our advanced fulfillment center.

Transit Damage/Lost Shipments

All Standard Ground, Expedited and Overnight product shipments include $100 damage or loss insurance coverage, and you can purchase additional insurance for a fee.

C.O.D. Collections

We can collect C.O.D. amounts for Standard Ground, Expedited, and Overnight packages.

Shipping Your Merchandise to Our Fulfillment Center

We can save you hundreds of dollars on inbound shipping. Ship your merchandise to us “freight collect” via our preferred carrier to receive our discount of 70%. We will bill you on the Monday following delivery. We’re pleased to pass along this substantial savings to our clients when they use our preferred, in-bound shipping partner.

Contact us via email or call us at (866) 922-6783 to learn more about our inbound freight discounts and affordable fulfillment services.