October 12th, 2026 – We are currently operating within our normal order processing time.

  • We are currently processing orders from 10/11/26.
  • We are currently picking orders from 10/12/26.
  • These non-express orders would normally ship by 10/12/26.

RECEIVING/RETURNS DEPARTMENT:

  • The Receiving Department is processing shipments from 10/8/2026.
  • The Returns Department is processing returns from 10/9/26.

PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS):

The Prep Department is currently operating on a 7-8 business day schedule.

  • We are picking FBA Prep and retail orders from 10/01/26 – 10/09/26.
  • We are packing FBA Prep and retail orders from 10/01/26 – 10/09/26.

If you have any questions about this announcement, please contact Customer Service through the ticket system or email [email protected].