May 4th, 2026 – We are operating under normal order processing time.

  • We are currently processing orders from 5/1/26.
  • These non-express orders would normally ship by 5/4/26.

RECEIVING/RETURNS DEPARTMENT:

  • The Receiving Department is processing shipments from 4/30 – 5/1/26.
  • The Returns Department is processing returns from 4/30 – 5/1/26.

PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS):

The Prep Department is currently operating on a 1-3 business day schedule.

  • We are picking FBA Prep and retail orders from 4/27 – 5/4/26.
  • We are packing FBA Prep and retail orders from 4/29 – 5/1/26.

If you have any questions about this announcement, please don’t hesitate to contact Customer Service through the Zendesk ticket system.