November 9th – We are currently operating one day behind our normal order processing time.

  • We are currently processing orders from 11/06/2026 to 11/09/2026.
  • We are currently picking orders from 11/09/2026.
  • These non-express orders would normally ship by 11/05/26.

RECEIVING/RETURNS DEPARTMENT:

  • The Receiving Department is processing shipments from 11/06/2026.
  • The Returns Department is processing returns from 11/06/26.

PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS):

The Prep Department is currently operating on a 7-8 business day schedule.

  • We are picking FBA Prep and retail orders from 11/05/26 – 11/09/26.
  • We are packing FBA Prep and retail orders from 11/03/26 – 11/06/26.

If you have any questions about this announcement, contact Customer Service through the ticket system or email [email protected].