eFulfillment Service, Inc.

Q&A on COVID Testing at eFulfillment Service 2020



Resources to Use for Further Health Questions Regarding COVID-19: 

To Get In Touch with Human Resources at eFulfillment Service, email HR@eFulfillmentService.com

Why is eFS providing testing by Vibra Health Lab? 

In an effort to protect our team members and our community, eFulfillment Service is offering voluntary free onsite testing. In providing regular testing, we hope to provide early detection for team members and get them isolated and treated. Testing will reveal asymptomatic carriers, allowing them to quarantine and stop exposing other people. And testing may catch others before symptoms develop, allowing them to quarantine and stop the spread as well. In both cases, our team members with the virus may get earlier detection, and earlier care.

Free onsite COVID-19 testing is a benefit of being an eFulfillment Service team member. Our leadership has gone to great lengths to find and invest in the resources required to secure this benefit for us:

•eFS is using a qualified professional lab and a 99.999% accurate test

•No long lines, or getting tested through your car window.

•You don’t have to use your time off.

•Quick, easy sign-up; no need to fill out insurance forms, just click copies of your cards.

•Also tests for Influenza A & B, so you know if you have the flu or COVID-19

•If you don’t have insurance, eFulfillment Service is paying for your test.

Who is doing the testing? 

Vibra Health Lab has hired local medical professions to administer the test. The samples are then overnighted to their lab downstate, where they are performing similar tests for medical facilities, and large companies like Ford, GM and others making this investment in protecting their teams, families and communities. VHL is a CLIA/COLA Accredited facility, meeting federal clinical laboratory standards.

How accurate is the test used by Vibra Health Lab?

The TaqPath™ COVID-19 Combo Kit has been used extensively during the pandemic, and the reported accuracy of the test is 99.999%. While there is always a possibility of a false positive or false negative, this test has seen minimal issues. 

Will the test tell me if I have Influenza A or B? 

Yes, the test will show if you have COVID-19, or Influenza A or B. If you have Influenza A or B, please follow the guidelines from the State of Michigan on what to do if you get sick with the flu. 

What happens if I test positive for COVID-19? 

If you test positive for COVID-19, Vibra Health Lab will call eFS management, who will privately call you. Don’t come to work if an eFulfillment Service manager tells you that you tested positive. Stay home and follow CDC guidelines. If you have questions or concerns, consult the resources listed above. 

If you don’t get a call from us, come to work, and continue to follow CDC precautions at work. 

Will you call the Health Department if someone tests positive?

Vibra Health Lab will follow CDC guidelines and alert the Health Department, sharing the contact info for anyone who tests positive for COVID-19. 

When can someone who tests positive come back to work? 

If you test positive for COVID-19, follow CDC guidelines and/or work with your primary care physician or the Bayside Clinic to determine when it is appropriate for you to return to work. If you have questions or concerns, consult the resources listed above. Communicate with eFS HR department, Merry, about when you’ll return to work. 

If you are sick, please don’t come to work. If you have a fever, please don’t come to work. Follow HR protocols and call Merry before your shift if you’re exhibiting any symptoms. 

If I don’t feel well on the day eFS is doing COVID-19 testing, should I come in to get a test?

Absolutely stay home, if you’re not feeling well, or if you’re running a fever—even if we are doing COVID-19 tests at work that day. If you are exhibiting symptoms, please contact the Bayside Clinic or your primary care physician to determine the best way for you to get diagnosed. 

If I test negative, can I stop wearing my mask at work?

We will continue to follow CDC guidelines for masks, social distancing and sanitization for everyone in the facility at all times. While testing is an additional tool in identifying asymptomatic carriers of COVID-19, it is important to maintain safety protocols while test results are pending, and until the next test. After all, it is possible that one could contract COVID-19 after a test has provided a negative result, and before the next test is administered. We don’t want to take any chances with COVID-19.  

What happens if someone else tests positive? 

eFulfillment Service has a robust sanitization process to minimize the spread of COVID-19, already. Shared areas are sanitized daily. Additionally, if a team member tests positive, our crew will sanitize areas used by that colleague. 

In the event that a team member tests positive, eFS management will do a contact tracing investigation inside our facility, encouraging those additional team members who were closer than 6 ft. and exposed for an extended period to follow CDC protocols. If you have any contract tracing questions about whether to stay home or come to work, please get in touch with HR at eFS, Merry. 

The primary benefit of the testing process is the opportunity to prevent team members who test positive from coming to work and spreading COVID-19 further. We hope that by testing every other week, we’re able to minimize exposure to each other, our friends and family, and our community. For those who may carry the disease without symptoms, testing is the only way we can isolate them, and prevent the disease from spreading. 

What happens if I worked closely with someone who tests positive? 

If someone tests positive, and eFS management determines that you spent an extended amount of time with them at a distance that is closer than 6 ft., we will contact you and let you know that you need to stay home for 7 – 10 days, following CDC guidelines. Additionally, you need to get another COVID-19 test 5 days or more after your last known exposure, and receive a negative result. After the appropriate quarantine period, before you return to work, you need to be fever-free without using fever-reducing medicine for 48 hours. 

If you have questions or concerns, consult the resources listed above. If you have any contract tracing questions about whether to stay home or come to work, please get in touch with HR at eFS, Merry. 

If I have to isolate because I test positive or because I was exposed, will I get paid for time in quarantine? 

A team member who tests positive for COVID will qualify to be paid under the Emergency Sick Leave. A team member who has to quarantine due to COVID can take PTO or Vacation time if they have any available; otherwise it would be unpaid.

Who is eFS offering the test to? 

Currently, we are testing staff inside the facility. Since we don’t want anyone in the building that doesn’t have to be in the building, support staff that can work from home,  should stay home. Operations and support staff inside the building will be encouraged to participate in the free onsite COVID-19 testing. We are looking into options for support staff working from home to participate in testing in other medical facilities.

What happens if I decide not to get the test? 

We hope that you will volunteer to get the free COVID-19 test. Without the testing, you’ll only know if you have COVID-19 when you start showing symptoms, which could allow you to infect friends and loved ones. It’s thirty seconds of discomfort to get peace of mind.

If you decide not to get the test, continue to follow the CDC and Grand Traverse Health Department screening procedures every day.