Integrations & Apps

Purpose

To guide clients through connecting their ecommerce platforms, marketplaces, and order management systems with EFS for automated order fulfillment, inventory syncing, and tracking updates.

Suggested Overview Content

How integrations work at EFS. This section explains how to connect your online store or marketplace with our fulfillment system to automate order processing. You’ll find guides on setting up direct integrations, managing ship method mappings, troubleshooting sync issues, and alternative order submission methods.

Integrations eliminate manual order entry by automatically pulling orders from your platform into our system, pushing tracking numbers back when orders ship, and syncing inventory levels to prevent overselling.

Topics Include:

• Setting up Shopify integration via our app
• Connecting Amazon Seller Central for FBA prep and merchant fulfillment
• Integrating WooCommerce, Magento, and BigCommerce stores
• Using our XML API for custom integrations
• Bulk uploading orders via CSV files
• Troubleshooting and fixing sync issues

Available Order Entry Methods

Pre-Built Integrations – Direct connections for supported platforms (Shopify, Amazon, WooCommerce, Magento, BigCommerce, eBay, Etsy, Walmart, and more)

Bulk CSV Upload – Manual file upload for platforms without direct integration support

XML API Integration – Custom integration for developers and proprietary systems

Manual Entry – Direct order entry in the Fulfillment Control Panel

Getting Started

New to integrations? Start with your platform-specific guide:

• Using Shopify? See Shopify Setup Guide
• Selling on Amazon? See Amazon Integration Guide
• Using WooCommerce, Magento, or BigCommerce? See WooCommerce/Magento/BigCommerce Guide
• Need custom integration? See API Integration Guide

Already have an integration? If you’re experiencing sync issues or need to troubleshoot, see the Sync Fix Guide.

No direct integration available? Use the Bulk Upload CSV Guide to submit orders via spreadsheet.

Before You Begin

To set up any integration, you’ll need:

• ✓ Active FCP account with SKUs entered
• ✓ Integration Portal (IS2) login credentials (contact Client Care if needed)
• ✓ Admin access to your ecommerce platform
• ✓ Inventory in stock at EFS for testing

Common Integration Features

All EFS integrations support:

• Automatic order retrieval (scheduled or real-time)
• Tracking number updates sent back to your store
• Optional inventory syncing
• Ship method mapping configuration
• Order status updates