eFulfillment Service, Inc.

Reviews & Awards


eFulfillment Service Reviews & Awards

Since 2001, eFulfillment Service (EFS) has been consistently recognized for our growth, ingenuity, dependability, flexibility and the first-rate support that we provide to each of our clients. Below are some of the reviews and awards we’ve received over the years, including from those within the mailing and fulfillment industry.


We strive to provide extraordinary service and reliability to our clients. We have helped to enable scalability and rapid growth for thousands of ecommerce sellers around the world, and here’s what a few of them have had to say about us.

I highly recommend this company. They were the perfect solution to my growing Esty business.
Robin Fitzgerald
Robin Fitzgerald
19:15 21 May 18
EFS have been nothing but helpful. They accommodated our larger product and never made anything difficult. We had some ‘dumb’ questions when starting out and integrating our store but they quickly replied to all our questions. Very helpful and easy to deal with. Would recommend them to anyone!
Nigel Rimmer
Nigel Rimmer
00:04 25 Jan 18
Great service for over 3 years
Jackson Cunningham
Jackson Cunningham
15:59 23 May 18
We really appreciate EFS TEAM support, high professionalism, experience, help and understanding. Highly recommended
jade cosmetics
jade cosmetics
14:22 18 Feb 18
Awesome customer service! Great for small businesses.
Evelyn Atayde
Evelyn Atayde
15:48 07 Feb 18


We’re proud to have received recognition over the years as a top 3PL provider within the ecommerce fulfillment industry…

Top 3PL Provider

  • Recognized in 2016, 2017, 2018 and 2019 as a “Top 3PL” (third-party logistics) and order fulfillment provider by Multichannel Merchant—four years in a row.

MFSA AwardFulfillment Ingenuity Award

  • Recognized for “Best Creative Solution for a Fulfillment Project” by the Mailing & Fulfillment Service Association (MFSA).

Inc 5000 WinnerInc. 5000 Member

  • Recognized twice as one of the most entrepreneurial and fastest growing companies in America.

Top 50 Companies to Watch50 Companies to Watch

  • Recognized as a top Michigan company due to our marketplace performance, innovation, philanthropy and corporate culture.

Best Web Tool AwardBest Web Tool

  • Awarded by Web Hosting Search as the “ultimate choice” in order fulfillment.

MRS Champions Award Employer of the YearMRS Champion Award Winner

  • Named “Employer of the Year” by the Michigan Rehabilitation Services (MRS) Champion Awards program for our training, hiring and support of people with disabilities.

Top 10 Business AwardSmall Business of the Year: Top 10 Finalist

  • Named a Top 10 Business in our area based on leadership, employees, technology, community relations, financial health and charitable contributions.



  • “Has anyone ever told you that your company has literally the best customer support of any company ever? It actually amazes me the random problems I can fire at you and your team, and the actually helpful solutions you all come up with. I don’t think I’ve experienced such a thing before. You don’t just go through the motions, try or ‘troubleshoot’… you provide tangible actualized results. Real solutions, to problems. It’s great. I just thought I’d let you know how wonderful your company is, how well it operates and what a great job you do.”
    — Jonathan, HandicapHand Controls
  • “This kudos goes out to everyone at EFS but in particular the fulfillment people who worked on my launch with lightning fast speed. I knew it would be a big day but I had no idea I’d have over 1000 orders in one day – double what our last record day was – you guys were able to process the majority of them on Friday and many customers received their packages on Monday! You made us look like rock stars and have solidified our brand in their minds as one they can trust. Thanks for your speedy work and for handling whatever kind of order flux we throw at you! I cannot express all the positive feedback and kudos we’ve gotten just because you have handled it so well. You have helped us grow beyond our wildest dreams – couldn’t have done it without you!! Keep up the good work!”
    — Brittany, Beauty Products Retailer
  • “We are very excited to begin with eFulfillment Service. Your help and dedication that you have shown to us is really excellent. I think that the customer service that eFufillment provides could be used a benchmark for a lot of other companies to strive for.”
    — Ronald, Health & Personal Care Retailer
  • “Since 2004, our company has utilized eFulfillment Service…While many thousands of packages have been sent, the error rate has been virtually non-existent. Orders are fulfilled, packaged and sent in a timely manner.”
    — Daniel, Supplement Retailer
  • “Your service has been incredible and you have provided value far in excess of your fees. Your professionalism and commitment to customer service has enabled us to maintain a 100% satisfaction level on our eBay Store…With your help, we have grown our business exponentially.”
    — Steve, eBay Store Owner
  • “I wanted to let you know how happy we are with the service that you and your team has provided to us over the past 10 months. I ordered a unit to my home this week, to test out our whole system and make sure everything was working properly. And my products arrived quickly and perfectly packaged with only brown paper filler, the canister enclosed in bubble wrap, and the sales insert card included – a great presentation and exactly as we had discussed. We are new entrepreneurs and have had a lot of ups and downs getting our company off the ground, but one of our best decisions was to choose EFS as a partner. From the sales process to account setup to continued service, you continue to exceed our expectations. Keep up the great work.”
    — Andrew, Skin Care Product Retailer
  • “eFulfillment Service has been an integral part of our business from day one. Their web-based real-time inventory system is second to none. It provides fast, accurate information on all our orders, and it helps us to better manage our inventory levels…eFulfillment Service is a trusted partner I would recommend to anyone needing a true fulfillment juggernaut.”
    — Tom, Consumer Goods Retailer
  • “I’m so happy that I chose EFS to do my shipping. You, and everyone I have dealt with, have been so helpful and easy to work with.”
    — Judita, Health & Home Goods Retailer
  • “I have a great experience with e fulfillment, they response really quick as soon as I send a question and they always give me a solution to my problems. The platform to see my inventory is really easy to use. Most the time I talk with Angela and she is really nice, fast and efficient.”
    — Catalina Rocca
  • “EFS has always been friendly, professional, and helpful. I’ve worked with them for several years now and any time I needed their help they were responsive, courteous and made sure my issues were resolved.I recommend them to anyone in need of fulfillment services.”
    — Valerie Warshaw
  • “My experience with EFS has been awesome. They cater to the needs of established businesses, as well as startups. They have a very helpful and friendly staff. I had a couple of requirements that were not mentioned on their list of services, but EFS was flexible enough to accommodate my needs more than once. I really liked that. Their costs are reasonable and the billing is very transparent. I would wholeheartedly recommend EFS to anyone who is looking for a reliable and robust fulfillment service.”
    — Azone Solutions
  • “My experience with EFS has been outstanding. They have been reliable, responsive and friendly from the first contact and throughout. The costs are transparent and reasonable, particularly with no minimum volume requirement. Their technology is simple and easy to use. EFS have fulfilled all my orders on time and accurately. I would highly recommend them to anyone looking out for a fulfillment partner.”
    — Tanja Bandzova
  • “After researching for a reliable 3PL that could fit our short term and long term needs, we settled on EFS. It’s been almost a year with them and I only have positive things to say about the company. We’ve grown much larger since we started and they’ve been able to handle our orders and inventory without a hiccup. The staff is very communicative and friendly and they really care about every single customer. Selecting them was the best thing we did in order for us to concentrate on important things like growing our business!”
    — Alex Brecher
  • “Our experience with Efulfillment Service has been terrific! We had several special requests that have always been handled promptly and correctly, with courtesy and professionalism. We would use Efulfillment Services again in a heartbeat and feel confident recommending to others.”
    — Danni Little-Dean
  • “I’ve been with them for a number of years always had excellent service!”
    — Charmaine Hutton
  • “We have been working with eFulfillment Service for about 2 years now. As we continued to grow, shipping started taking over our lives. We had the option of purchasing our own warehouse, and hiring a staff, or using a fulfillment company to fulfill our orders.We met with a long list of fulfillment companies before hiring EFS. Ultimately, EFS did everything they could to accommodate us. When every other fulfillment company said no, EFS found a way to say yes. They have been monumental in our ability to continue growing and developing our business. We are very happy that we have chosen EFS as our fulfillment company, and are looking forward to working with them in the future.

    We highly recommend them.”
    — Chris Thornham

  • “As a small business owner, eFulfillment Service was an excellent choice for a convenient and inexpensive storage and shipping solution for products of TheHappyChannel.com. From beginning to end, I found their customer service to be superb, and I would not hesitate to work with them again.”
    — Lisa E.