Order Return Processing

Processing returns is delicate balancing of caring for your customer and managing the reverse logistics of your inventory.

We make it easy for customers to understand your return policy and initiate returns online. We receive and process returns quickly, enabling you to refund customers and re-stock products fast.

Let us take on the task of processing your order returns and managing your inventory.

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Collaborating on Your Returns Policy

 The goal of a good returns policy is to make the process as quick and clear for the customer as possible.

Together, we’ll craft a returns policy and process that works for your business and your customers. No client wants a return, but our aim is to create a seamless returns process that allows you to retain customers and salvage inventory when possible.

We work to minimize returns of your products through our industry-leading fulfillment technology, thoroughly inspecting all products before shipment, properly and carefully packing your items and communicating delivery timelines to your customers.

Here’s How Order Returns Processing Works

1

Return Instructions in Every Box

We print your custom return instructions on every packing list inserted with your orders.

Instructions are easily updated in our web-based system to reflect your policy changes.

2

Careful Return Inspection

Our experienced Returns Team carefully inspects and sorts each returned item based on its condition and promptly notifies you by email. 

3

You Choose What Happens to Your Inventory

Pending your response, we hold intact merchandise before returning it to inventory, and we will store damaged merchandise separately before discarding it or shipping it back to you, according to your preference.

No Minimums, No Setup Fees,
No Long-Term Contracts 

We’ve become a trusted leader in ecommerce order fulfillment due to our reliable service and flexible, friendly terms, which include:

No setup fees

No long-term contracts
(pay as you go)

No integration fees

No minimum order volume requirements

No long-term storage fees

Risk-free 30-day trial period

No setup fees

No long-term contracts
(pay as you go)

No integration fees

No minimum order volume requirements

No long-term storage fees

Risk-free 30-day trial period

Discover why so many eBay sellers put their trust in eFulfillment Service.