Frequently Asked Questions

Welcome to the eFulfillment Service FAQ section. We have broken our FAQs into 11 categories to help you quickly find the answers you’re looking for. Please click the links below for more information.

Differentiators

What makes our order fulfillment company unique.

Technology

About our proprietary technology and shopping cart integrations.

Receiving

How we receive your inventory and more about our warehouse location.

Storage

Our inventory security, product labeling, and warehouse restrictions.

Shipping

Shipping options, turnaround times, and international shipping.

Returns

How we manage returns and testing products once they are returned.

Packaging

Available packaging options, including inexpensive boxes and free mailers.

Add-on Services

Our add-on services, including kitting/assembly and digital photography.

Importing & Taxes

How to import merchandise to our U.S. warehouse.

Restrictions

Product restrictions and our order volume and storage flexibility.

Payments

Invoicing and the payment options that we accept.