Frequently Asked Questions
Welcome to the eFulfillment Service FAQ section. We have broken our FAQs into 11 categories to help you quickly find the answers you’re looking for. Please click the links below for more information.
Differentiators
What makes our order fulfillment company unique.
Technology
About our proprietary technology and shopping cart integrations.
Receiving
How we receive your inventory and more about our warehouse location.
Storage
Our inventory security, product labeling, and warehouse restrictions.
Shipping
Shipping options, turnaround times, and international shipping.
Returns
How we manage returns and testing products once they are returned.
Packaging
Available packaging options, including inexpensive boxes and free mailers.
Add-on Services
Our add-on services, including kitting/assembly and digital photography.
Importing & Taxes
How to import merchandise to our U.S. warehouse.
Restrictions
Product restrictions and our order volume and storage flexibility.
DIM Weight
Use our DIM weight calculator to see how we help you save.
Payments
Invoicing and the payment options that we accept.