Kickstarter & Crowdfunding Fulfillment
You raised the money and made the thing. Now hundreds or thousands of backers are waiting. EFS is the US-based 3PL that has shipped backer rewards for Kickstarter, Indiegogo and crowdfunding creators for 25+ years.
- No Setup Fees
- No Order Minimums
- US-Based Fulfillment
- Pay-As-You-Go
What Is Crowdfunding Fulfillment?
Crowdfunding fulfillment is the service of storing, assembling, and shipping campaign rewards to backers after a Kickstarter, Indiegogo, or other crowdfunding project is funded. A fulfillment partner receives your finished inventory, kits each backer's reward tier and add-ons into the right box, and ships every pledge to its destination — so you can move from "funded" to "delivered" without packing thousands of orders in your garage.
It's different from everyday ecommerce fulfillment in one key way: crowdfunding is a one-time surge against a fixed backer list, not steady daily order flow. That means reward tiers, stretch-goal add-ons, address changes collected months in advance, and a batch of pledges that all need to go out together. eFulfillment Service has handled that exact pattern for creators since 2001, and we carry you straight into ongoing ecommerce orders once the campaign wraps.
The Hardest Part of Crowdfunding Isn't Raising the Money
It's delivering on what you promised.
Some 3PLs don't want a one-time campaign
Crowdfunding is a surge, not recurring monthly revenue, so a lot of fulfillment companies set minimums or push ongoing contracts a first-time creator can't promise — and you get pushed toward self-fulfilling from a spare bedroom or wrestling with Amazon. EFS was built the other way: no minimums, project-based campaigns welcome.
The wrong box ends up in a backer's hands
A single pledge can combine a base reward, an early-bird bonus, and two stretch-goal add-ons — all built from overlapping components. Get one wrong and the complaint is public, in your campaign comments and on the forums your next campaign's backers read. Accurate kitting is what keeps your reputation intact.
New to this? Start with our guide to avoiding the most common fulfillment pitfalls in Kickstarter campaigns.
No Setup Fees. No Order Minimums. Your Campaign Is Welcome Here.
Most fulfillment companies make you fit their model — their minimums, their setup fees, their contracts. EFS built ours around creators instead. Ship 1,000 pre-orders now and 50 orders a month after, and we'll never penalize you for not hitting a volume tier. You're not charged a thing until your inventory actually arrives at our fulfillment center.
Kickstarter, Indiegogo & Every Pledge Manager in Between
Whatever platform you funded on, your backer list ends up as a file of names, addresses, and reward tiers. We take it from there.
KickstarterReward and pre-order fulfillment for funded Kickstarter campaigns of any category.
IndiegogoFixed and flexible-funding campaigns, including InDemand orders after the campaign ends.
Pledge ManagersExport your backer file from BackerKit, PledgeBox, or Crowd Ox and import it straight into our system.
Your Own StoreLate pledges and pre-orders through Shopify, BigCommerce, WooCommerce and more.From Funded to Delivered in Four Steps
Tell us about your campaign
Share your products, reward tiers, and roughly how many backers you're shipping to. We'll send straightforward pricing — no setup fees attached.
Send us your inventory
Most creators ship inventory to our Michigan fulfillment center directly from their manufacturer. We receive it, inspect it, and store it — and you're not billed until it arrives.
Import your backer orders
Integrate your store or drop in a CSV from your pledge manager. We kit each reward tier and add-on into the correct box, ready to go out as one batch.
We pick, pack & ship to backers
Your rewards ship to backers' doorsteps — typically within 1–3 days for a pre-order batch — and ongoing orders ship within one business day. Everyone gets tracking.
Everything It Takes to Get Rewards to Backers
Reward-Tier Picking & Kitting
This is the part generic fulfillment gets wrong. We pre-assemble base rewards, early-bird bundles, and stretch-goal add-ons to your exact specifications, so each backer's pledge arrives complete and correct. Need custom bundles built? That's our kitting service.
Warehousing & Storage
Your inventory is safe in our secure, centrally located US fulfillment center, with no long-term storage fees. Receive product straight from your supplier and we'll handle it from the dock forward — see our warehousing services.
Real-Time Inventory Management
Watch your stock levels in real time from anywhere, with automated low-stock alerts so you always know what's left to ship. Our system integrates directly with your ecommerce platform, giving you one clear view of orders and inventory.
Custom Branded Packaging
The unboxing is part of the reward. From branded boxes and mailers to personalized inserts, stickers, and labels, we make sure every package is an extension of your campaign — see custom packaging.
Returns Management
When a reward comes back, we inspect it, report its condition, decide what to do with the inventory, and reship a replacement if needed — all while keeping you in the loop. More on order returns.
Worldwide Shipping
Crowdfunding backers are international from day one. We ship rewards and orders to backers all over the world, and if you need help getting product through customs and dealing with duties and taxes, we'll connect you with trusted partners who handle exactly that.
Campaign Types We Specialize In
From heavy board-game boxes to multi-variant apparel, these are the reward categories we ship most — and the ones our kitting and packing are built around.
Why Use eFulfillment Service for Your Campaign
25+ years, project-based from the start
We've shipped backer rewards since 2001 — longer than most crowdfunding-specialist 3PLs have existed, so your campaign lands with a team that already knows the pattern cold.
No surprises on your invoice
No setup fees, no order minimums, and pay-as-you-go pricing. You get a straightforward quote up front — not a low number that balloons once you're locked in.
A US base and a real human
Your inventory ships from our fulfillment center in Michigan, and you work with a team you can actually reach — not a ticket queue.
We carry you past the campaign
A funded campaign is chapter one. When you open a Shopify store and keep selling, your fulfillment doesn't have to move — see going from Kickstarter to ecommerce.
Frequently Asked Questions from Creators
Can you handle just my Kickstarter rewards and pre-orders? +
Absolutely. We try to be as accommodating as possible, so if you're looking for a short-term engagement that's just shipping rewards to your backers, we can certainly do that — no ongoing commitment required.
Do you fulfill Indiegogo and other crowdfunding platforms, or only Kickstarter? +
Both — and more. We fulfill rewards for Kickstarter, Indiegogo, and campaigns run through pledge managers like BackerKit, PledgeBox, and Crowd Ox. If your platform can export a backer file, we can import it and ship it.
Do you have any minimum order requirements? +
No. We work with crowdfunding campaigns of all sizes — whether you've got a few hundred backer orders or tens of thousands. There's no minimum on ongoing orders either: ship 1,000 pre-orders now and then 50 orders a month after that, and that's perfectly fine — we'll never penalize you for not reaching a certain order level.
Do you have any setup fees? +
No, we don't have any setup fees whatsoever. We'll also integrate with your shopping cart or sales platform for free.
How long will it take to fulfill my campaign orders? +
It depends on how many orders we're processing and shipping, but on average it takes us 1–3 days to process and ship all of your pre-orders. For your regular, ongoing orders after that, those ship out within one business day.
How will you receive my campaign orders? +
Three ways. The first is a direct integration with your shopping cart or sales platform. The second is by importing a CSV order file into our system, which works well for crowdfunding pre-orders. The third is by manually placing orders in our web-based system any time.
Can I ship to you directly from my supplier? +
Absolutely — most of our crowdfunding clients ship inventory to our fulfillment center directly from their manufacturer. If you need help getting your products through customs and dealing with duties and taxes, we have partners we can refer you to as well.
Do you ship internationally? +
Yes. We can ship your rewards and orders to your backers all over the world.
Do you handle board game and tabletop campaigns? +
Yes. Tabletop and board games are one of the most common — and most complex — crowdfunding categories we ship, with their heavy boxes, large SKU counts, and stretch-goal add-ons. Our reward-tier kitting is built for exactly that kind of assembly.
How long does the setup process take? +
Not long. We generally recommend getting your account set up with us at least one week before your inventory arrives at our fulfillment center — and you're not charged anything until your inventory actually arrives.
How much do you charge for order fulfillment? +
Each project is unique. Tell us a little about your crowdfunding campaign and we'll quickly send over a quote. Get a free quote.
Ready to Get Rewards to Your Backers?
Tell us about your campaign — your products, reward tiers, and backer count. We'll send straightforward pricing within one business day, with no setup fees and no minimums.