The 3PL Built Around Your Business — Not the Other Way Around
Most fulfillment companies make you fit their model: their minimums, their tiers, their contracts. We built ours around yours instead. No order minimums, no setup fees, and a dedicated account manager on every account, whether you ship 50 orders a month or 50,000. Founder-owned since 2001.
A Fulfillment Partner, Not a Fulfillment Platform
eFulfillment Service (EFS) is a founder-owned 3PL that has provided ecommerce order fulfillment since 2001 for thousands of ecommerce brands, from first-time sellers to established high-volume merchants. EFS charges no order minimums, no setup fees, and no long-term contracts, and every client gets a dedicated account manager instead of a support ticket queue. Best for ecommerce brands that want fulfillment on their terms, at any size.
Three Things That Don't Change as You Grow
They apply on your first order and your ten-thousandth.
No Minimums, No Tiers
No minimum order volume, no monthly spend floor, no setup or integration fees. You pay only for the storage, picking, and shipping you use, whether that's 50 orders a month or 50,000, steady or seasonal.
A Real, Named Account Manager
Every client gets one dedicated account manager who knows your products, your SKUs, and your order history. They have the authority to solve problems themselves, so you are not re-explaining your account to whoever picks up the ticket.
We Earn It Every Month
You are never locked into a multi-year agreement, so we cannot coast on a signature. If our service slips, you can leave. That keeps us accountable in a way a contract never could.
A Full Team That Knows Your Account
Your account manager, the crew picking your orders, and the person who answers when you call all work in the same building in Traverse City. Many of them have been here for years.
One 3PL for Every Channel You Sell On
Your store connects to our warehouse in minutes — and it's free. EFS integrates with 40+ shopping carts and marketplaces, so orders flow in automatically and tracking flows back to your customers, whether you sell on one channel or a dozen.
- Free integration — no setup or integration fees, ever
- Shopify, Amazon, Walmart, TikTok Shop, eBay, Etsy, WooCommerce & more
- Real-time inventory, order, and shipment visibility 24/7
- Your account manager handles the setup for you
How EFS Stacks Up Against the Big Names
Weighing your options? See side-by-side breakdowns to see if EFS is the best fit for you.
See What Your Quote Looks Like
Tell us your products and monthly volume. We will send straightforward pricing within one business day, with no minimums attached.
Get My Free QuoteWhat It's Actually Like to Work With Us
"Their support staff is what makes the difference. I've tried several other fulfillment services and none of them compare in terms of service, support, and tech assistance. Truly stellar."
Darrin W.Long-time EFS client"We've used EFS for over 15 years for our holiday products. Christmas is a critical, high-volume season and they keep up beautifully every year. The kitting and Amazon FBA integration are a huge plus."
Mike Frueh15+ year client · seasonal high volume"The whole eFulfillment team has had our backs since the start. Our account handler Taylor maximized our experience while minimizing the challenges of scaling. Absolutely relieved to work with them."
Worlds WithinGrowing brandAward-Winning Fulfillment, Year After Year
Named a Top 3PL by Multichannel Merchant every year since 2014 — plus national and statewide recognition for growth.
Our Mission & Vision
Our Mission
Empower our team to build lasting relationships with our clients through trust, transparency, and a commitment to superior service with human connection.
Our Vision
Build the most client-centric fulfillment company in the world, where our clients feel valued and supported every step of the way.
John Lindberg, Founder · eFulfillment Service since 2001 · Read his story
SATISFACTION
GUARANTEE
We Mean What We Say
Choosing a fulfillment company is hard. You often hear one thing and experience another. So we put it in writing and skip the long-term contract entirely.
- We honor the prices we quote you
- We ship your orders accurately and on time
- If we ever make a mistake, we make it right
- Not satisfied? You're never locked into a contract
Choosing a Fulfillment Company
What should I look for when choosing a fulfillment company?
Look at five things: order minimums (do they require a monthly floor?), pricing transparency (are setup and integration fees hidden?), contract terms (are you locked in long-term?), support model (a dedicated account manager or a ticket queue?), and channel coverage (do they integrate with the marketplaces you sell on?). eFulfillment Service has no minimums, no setup fees, no long-term contracts, a dedicated account manager for every client, and 40+ free integrations.
What makes eFulfillment Service different from bigger 3PLs like ShipBob?
Larger, venture-backed 3PLs are built to serve high-volume enterprise brands, which usually means order minimums, tiered pricing, and ticket-based support. EFS was built to adapt to your business instead — no minimums, no setup fees, and a named account manager on every account, for brands at any stage. See the full EFS vs ShipBob comparison.
Do you require order minimums or long-term contracts?
No. eFulfillment Service has no minimum order requirements, no minimum monthly spend, no setup or integration fees, and no long-term contracts. You pay only for the storage, fulfillment, and shipping you actually use, and you can leave at any time.
How does EFS handle customer support?
Every client is assigned a dedicated account manager — a named person who learns your products, SKUs, and order history and has the authority to resolve issues directly. You're not opening a ticket and re-explaining your account to whoever answers; you're talking to someone who already knows it.
Is EFS a good fit for startups and small businesses?
Yes. With no order minimums and no setup fees, you can start at any volume — including crowdfunding and Kickstarter campaigns. Founder-owned since 2001, EFS was built to serve small and growing sellers and has never made them clear a monthly minimum to keep their account active.
Can EFS handle high-volume or established brands?
Yes. eFulfillment Service serves brands shipping from a few orders a week to tens of thousands a month, with 87,000+ SKUs handled across 800+ brands since 2001. Because there are no volume tiers, you get the same dedicated account manager and 99.9% order accuracy whether you're scaling up or managing seasonal peaks. Learn more about high-volume fulfillment.