What Makes Our Fulfillment Company Unique?
Is eFulfillment Service a Family-Owned and Accredited Business?
Yes. eFulfillment Service (EFS) has been family-owned and operated since founder John Lindberg established the company in 2001. EFS is also an accredited business with an A+ rating from the Better Business Bureau, reflecting our long-standing track record for honesty and transparency. OUR BBB PROFILE
Do You Own and Operate Your Own Fulfillment Warehouse?
Yes. eFulfillment Service owns and operates our own facility in Traverse City, Michigan, with our client services team located within feet of the warehouse floor. This is different from many fulfillment companies that contract out their warehousing, which can lead to inconsistencies, errors, and delays.
How Long Has eFulfillment Service Been in Business?
eFulfillment Service has been shipping ecommerce orders since 2001 — more than 25 years of experience — making us one of the most established and trusted names in order fulfillment. That track record is reflected in our shipping speed, technology, and reliability.
Are There Setup Costs, Minimums, or Hidden Fees?
No. eFulfillment Service does not charge setup costs or integration fees, and there are no minimum order volume requirements, long-term contracts, or hidden fees. This flexibility is part of why we work well with startups and small to mid-sized sellers.
Will I Have a Dedicated Account Manager?
Yes. Every eFulfillment Service client is assigned a dedicated account manager who gets to know their business, responds quickly to requests, and provides guidance to help you make well-informed decisions — rather than being routed through a general support queue.
What Technology and Tools Does EFS Provide?
eFulfillment Service integrates with more than 35 shopping carts and platforms, and clients get access to our proprietary web portal to monitor orders and inventory. The portal sends automatic alerts for key events, such as new stock arriving, low inventory, or a customer return.