eCommerce Fulfillment Services
- NNo Set-Up Fees
- NNo Minimum Order Requirements
- NAward-Winning Service
- NPay-As-You-Go
Experience the eFulfillment Service Difference – Helping eCommerce businesses succeed for over 20 years
- NNo Set-Up Fees
- NNo Minimum Order Requirements
- NAward-Winning Service
- NPay-As-You-Go
Experience the eFulfillment Service Difference – Helping eCommerce businesses succeed for over 20 years.
eFulfillment Service is your partner in navigating the complex world of eCommerce fulfillment services. We handle the logistics, from warehousing to delivery, empowering you to focus on what you do best: selling.
20+ Years
In the Industry
87,000+
Unique Items
740+
International and Domestic Ecommerce Sellers
99.9%
Customer Satisfaction
What is eCommerce Fulfillment?
Delivering Excellence with eCommerce Fulfillment Services
eCommerce Fulfillment is the engine that powers successful online retail businesses. It encompasses the storage of products, the handling of orders, and the packing and dispatching of goods to customers with both precision and timeliness.
Here at eFulfillment Service, we’ve fine-tuned this process into a well-oiled machine, delivering a highly efficient and dependable solution for all your eCommerce needs. Our award-winning services have been the trusted choice for hundreds of eCommerce sellers over the past 20 years. Think of us not just as a provider, but as your strategic partner in eCommerce Fulfillment, dedicated to propelling your success.
The Fulfillment Process: From Receiving to Delivery
1. Receiving
The receiving phase kicks off the fulfillment journey. This includes:
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Advance Shipping Notices (ASN): We receive detailed information about incoming inventory.
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Inventory Checks: We verify that shipments are accurate and in good condition.
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Rapid Inventory Entry: Items are logged into our system quickly to prevent delays.
We ensure no product is lost or unaccounted for, leveraging our real-time inventory tracking system.
2. Storage & Warehousing
Once received, your inventory is stored securely and efficiently in our organized warehouse system.
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Organized Storage: Products are stored according to your specifications to minimize picking errors and speed up order fulfillment.
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Security & Management: We take every precaution to ensure your goods are secure, with 24/7 surveillance and staff monitoring.
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Central-location Warehousing: To shorten shipping times, your inventory is sent to a centralized warehousing location to ensure fast delivery coverage in key markets.
3. Picking & Packing
This phase is key to delivering accurate and timely orders.
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Order Accuracy: Our pick-and-pack teams follow a detailed, same-day order processing system, ensuring that your customers receive the right products every time.
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Kitting & Customization: If needed, we offer kitting and packaging options, such as custom subscription boxes, bundle kits, or promotional packaging to enhance the customer experience.
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Efficient Packing: We use protective packaging to safeguard items and ensure they arrive intact.
4. Shipping
Once the order is packed, it’s ready to ship.
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Carrier Partnerships: We work with trusted carriers (e.g., USPS, FedEx, UPS) to ensure fast, reliable delivery.
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Fast Delivery: With our warehouse location, we guarantee fast delivery in most areas, reducing transit times significantly.
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Shipping Transparency: You and your customers can track orders in real time using our system, ensuring full visibility.
5. Returns Management
Returns are inevitable, but we’ve streamlined the process.
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Easy Returns: Our system enables hassle-free returns processing, from restocking to reverse logistics.
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Restocking & Refunds: We provide quick restocking and refunds, keeping your customers happy and reducing your overhead.
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Flexible Options: We offer customizable return policies, tailored to your needs.
Get started for free.
When to Outsource Ecommerce Fulfillment
You may be ready to outsource your fulfillment if you:
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Experience consistent order volume and expect growth.
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Face challenges with inventory management or storage space.
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Want to improve delivery speed and reduce shipping costs.
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Struggle with returns management or packing inefficiencies.
Outsourcing to a 3PL can save you time, reduce overhead costs, and improve customer satisfaction with faster deliveries.
Fulfillment Models: In-House vs 3PL vs Hybrid
When it comes to fulfilling orders, ecommerce sellers have several options:
In-House Fulfillment
Managing fulfillment internally can be effective for smaller operations but can become inefficient as order volume grows. It often comes with higher overhead, such as labor costs, inventory management, and the challenge of scaling during peak seasons.
3PL Fulfillment
Working with a 3PL provider like eFulfillment Service can help you scale quickly while reducing costs. We handle all the logistics, including warehousing, order fulfillment, and returns, so you can focus on growing your business.
Hybrid Fulfillment
Some sellers choose to use a combination of in-house fulfillment for some products and a 3PL for others, creating a flexible, cost-effective solution.
Choosing a Fulfillment Partner: What to Look For
Selecting the right fulfillment partner is crucial to your business’s success. Here’s what you should look for:
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Technology Integration: Ensure the 3PL can seamlessly integrate with your ecommerce platforms (Shopify, Amazon, etc.).
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Warehousing Network: A provider with multiple warehouse locations will give you faster shipping and cost efficiencies.
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Customer Support: Choose a 3PL with dedicated support to resolve issues quickly and professionally.
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Shrinkage Policy: A zero-shrinkage policy ensures you’re never left holding the bag for lost or damaged inventory.
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Flexibility: Your 3PL should be able to scale with your business needs, whether you’re handling seasonal spikes or expanding into new markets.
Why Use eFulfillment Service for
Your eCommerce Fulfillment?
Lower Fulfillment Costs with Smarter Shipping
eFulfillment Service helps reduce your shipping and packaging costs by leveraging discounted carrier rates, optimized packaging strategies, and efficient order processing. With no setup fees, no minimums, and no long-term contracts, you retain more of your margins while ensuring fast, reliable delivery to your customers.
Track Inventory with Confidence
Managing inventory is crucial for ecommerce success. That’s why we offer advanced inventory tracking systems to ensure your products are always accounted for. Our system supports FIFO (First In, First Out) and FEFO (First Expired, First Out) inventory rotation, minimizing waste and preventing stockouts, especially for time-sensitive products.
Kitting & Custom Packaging to Enhance Your Brand
eFulfillment Service offers kitting and custom packaging solutions to help your products stand out. Whether you need subscription boxes, promotional bundles, or personalized packaging, we ensure your items are packed and shipped in a way that delights your customers.
Personalized Support from
Your Dedicated Rep
You won’t be passed from one support agent to another. At eFulfillment Service, every client is paired with a dedicated account manager who gets to know your business inside and out. Whether you’re launching a new product or scaling fulfillment operations, your rep is just a call or email away with answers and proactive support.
Real-Time Inventory & Order Visibility
Our cloud-based client portal gives you up-to-date visibility into inventory counts, order status, and tracking. Know exactly when an order is picked, packed, and shipped—without waiting on a report. You’ll have the data you need to manage SKUs, monitor trends, and make smarter restocking decisions.
Specialized eCommerce Fulfillment Services
At eFulfillment Service, we cater to a wide range of industries with our tailored fulfillment services. We understand that each type of product comes with its own unique challenges and requirements, and we’re ready to meet them.
Apparel Fulfillment
From clothing to accessories, our apparel fulfillment services ensure your fashion items reach your customers in pristine condition. We handle each piece with care, ensuring they are correctly stored, packaged, and shipped.
Consumer Goods Fulfillment
We handle a wide array of consumer goods with precision and efficiency. Whether it's electronics, home goods, or toys, our team ensures your products are securely stored and promptly delivered to your customers.
Book Fulfillment
Trust us with your literary works. We provide comprehensive book fulfillment services, ensuring your books are properly stored, handled, and delivered in perfect condition.
Etsy Fulfillment
From vintage to handmade, we handle your etsy inventory with the utmost care. Experience the difference of a fulfillment service that values your Etsy store as much as you do, delivering your creations with care and efficiency.
Apparel Fulfillment
From clothing to accessories, our apparel fulfillment services ensure your fashion items reach your customers in pristine condition. We handle each piece with care, ensuring they are correctly stored, packaged, and shipped.
Consumer Goods Fulfillment
We handle a wide array of consumer goods with precision and efficiency. Whether it's electronics, home goods, or toys, our team ensures your products are securely stored and promptly delivered to your customers.
Book Fulfillment
Trust us with your literary works. We provide comprehensive book fulfillment services, ensuring your books are properly stored, handled, and delivered in perfect condition.
Etsy Fulfillment
From vintage to handmade, we handle your etsy inventory with the utmost care. Experience the difference of a fulfillment service that values your Etsy store as much as you do, delivering your creations with care and efficiency.
eBay Fulfillment
Maximize your eBay business with our dedicated eBay fulfillment services. We manage your orders, inventory, and shipping, ensuring your eBay customers receive their purchases promptly and accurately.
Nutraceutical Fulfillment
We understand the specific requirements of storing and shipping nutraceuticals. Our team ensures your products are stored under optimal conditions and reach your customers in perfect shape.
International Fulfillment
Take your business global with our expert international fulfillment services. We navigate international shipping rules, product regulations, and customs, ensuring your products reach your customers abroad safely and efficiently.
Kickstarter Fulfillment
Kickstart your crowdfunding success with our specialized Kickstarter fulfillment services. From storing your products to shipping them to your backers, we handle it all, allowing you to focus on your next big idea.
eBay Fulfillment
Maximize your eBay business with our dedicated eBay fulfillment services. We manage your orders, inventory, and shipping, ensuring your eBay customers receive their purchases promptly and accurately.
Nutraceutical Fulfillment
We understand the specific requirements of storing and shipping nutraceuticals. Our team ensures your products are stored under optimal conditions and reach your customers in perfect shape.
International Fulfillment
Take your business global with our expert international fulfillment services. We navigate international shipping rules, product regulations, and customs, ensuring your products reach your customers abroad safely and efficiently.
Kickstarter Fulfillment
Kickstart your crowdfunding success with our specialized Kickstarter fulfillment services. From storing your products to shipping them to your backers, we handle it all, allowing you to focus on your next big idea.
Shopping Cart Integrations
Power your business with leading platforms and shopping carts including Shopify, BigCommerce, Woo Commerce, and many more.
Trusted by eCommerce Sellers Around the World
FAQs: eCommerce Fulfillment
What is ecommerce fulfillment?
Ecommerce fulfillment is the end-to-end process of receiving, storing, picking, packing, and shipping products to customers who place orders online. It encompasses inventory management, order processing, and returns handling. Efficient fulfillment is crucial for maintaining customer satisfaction and operational efficiency.
How does ecommerce fulfillment work?
The ecommerce fulfillment process typically involves the following steps:
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Receiving Inventory: Products are delivered to the warehouse, checked for accuracy, and stored appropriately.
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Order Processing: When a customer places an order, it's processed, and a pick list is generated.
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Picking and Packing: Items are picked from storage, packed securely, and prepared for shipment.
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Shipping and Delivery: Packed orders are handed off to carriers for delivery to the customer.
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Returns Processing: Returned items are received, inspected, and restocked or discarded based on condition.
Why should I outsource fulfillment to a 3PL?
Outsourcing to a third-party logistics provider (3PL) can offer several benefits:
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Cost Savings: Reduce overhead costs associated with warehousing, labor, and shipping.
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Scalability: Easily scale operations to meet growing demand without significant capital investment.
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Expertise: Leverage the experience and technology of a specialized provider to improve efficiency and accuracy.
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Focus on Core Business: Free up resources to concentrate on marketing, product development, and customer service.
What types of products does eFulfillment Service handle?
eFulfillment Service accommodates a wide range of products, including:
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Consumer Goods: Electronics, apparel, home goods, etc.
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Subscription Boxes: Curated product assortments delivered regularly.
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Promotional Kits: Marketing materials and branded items.
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Standard Retail Products: Items sold through online marketplaces and direct-to-consumer channels.
However, certain items are restricted, such as:
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Hazardous Materials: Flammable or chemically reactive products.
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Oversized Items: Products exceeding specific dimensions or weight limits.
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Perishable Goods: Items requiring refrigeration or special handling.
How does eFulfillment Service handle returns?
eFulfillment Service offers a streamlined returns process:
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Return Instructions: Customers are directed to return items to the fulfillment center using provided packing slips.
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Processing Returns: Returned items are inspected, restocked if undamaged, or discarded if necessary.
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Quality Control: Certain quality checks can be performed on returned products to ensure standards are met.
What is the cost structure for fulfillment services?
eFulfillment Service employs a transparent pricing model:
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Storage Fees: Charged based on the cubic footage your inventory occupies in the warehouse.
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Pick and Pack Fees: Fees for retrieving items from storage and preparing them for shipment.
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Shipping Costs: Determined by package weight, dimensions, and destination.
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Packaging Materials: Discounted boxes and free plastic mailers are available.
There are no long-term storage fees, and clients are only charged for the space they use.
Can I use my own packaging materials?
Yes, eFulfillment Service allows clients to use their own packaging materials. However, it's essential to coordinate with your sales representative to ensure compatibility with fulfillment processes and shipping requirements.
How long does the receiving process take?
The receiving process typically takes 2-3 days. This includes counting merchandise to ensure accuracy, inspecting a portion of the stock, and performing quality control checks.
Are there any volume restrictions?
No, eFulfillment Service does not impose minimum or maximum order volume requirements. They work with merchants of all sizes, from startups to multi-channel sellers.
