2024 Shipping Rates

2024 Core Services Pricing

The tables below outline pricing for additional services at eFulfillment Service. If you have any questions, please contact your Client Care Specialist or put in a support ticket through your client support dashboard.

Core Services
Comprehensive Client Support	$20.00 per week
Pick & Pack	$2.65 (first unit) + $0.65 per additional unit.
Excessive Handling (bubble-wrapping of items on the line)	$0.30 per unit
Marketing Insert	$0.10 per insert
Standard Receiving	$11.00 per half hour
Storage rate	$0.45 per bin (1st cu, ft/SKU) Overflow $0.25 per cubic ft per week
Shipping Fees	See link in Additional Resources below
Stock Packaging Fees	See link in Additional Resources below
Shipping on a third-party account	$10.00 per order

FBA Prep Services & Standard B2B Shipment Fees
Pick & Pack (under 5 lbs.)	$0.50 per item
Pick & Pack (5 lbs. and up)	$0.75 base fee + $0.35 per lb.
Labeling (labor + material)	$0.25 per item
FBA Excessive Handling Use fee for scanning, opening smaller boxes and smaller added tasks.	$0.30 per unit
FBA Excessive Handling Use for packing, removing of skus and added tasks after order is packed.	$0.60 per unit
Cancellation/Restocking Fee after order has been completed	$22.50 per half hour
FBA Prep Order Minimum	$20.00 per order

Receiving Prep/Kitting
Receiving Prep – Apparel (Sort, fold, bag, and label)	$22.50 per half-hour + $.20 per label
Kitting /Assembly of products (not in autobagger)	$22.50 + stock packaging cost + $.20 per label
Receiving Prep - Labeling (applying barcodes only)	$22.50 set-up fee per SKU + $0.20 per label
Autobagger Kitting & Labeling	$22.50 set-up fee per SKU + $0.30 per unit inserted into bag
Bagging & Labeling - Oversized/Shrinkwrap	$22.50 set-up fee per SKU + $.60 per item + $.20 per label

Receiving - Additional Services
Pallet Replacements or Restacking Pallets	$22.50 per half-hour
Container - hand offload (not palletized)	$22.50 per half hour
Excessive Handling Fee (sorting 15+ parcel & mixed SKU pallet shipments)	$22.50 per half hour
Pallet Materials	$10.00 per pallet
Quality Control (Sorting/Inspecting)	$22.50 per half hour
Fork Truck Labor	$22.50 per half hour

Expedited Receiving & Inventory Prep/Kitting
Expedited Receiving	$50 set up + $10.00 additional per half hour added to normal rate
Expedited Kitting - Apparel Included	$50 set up + $10.00 additional per half hour added to normal rate
Expedited Labeling	$30 set up + $0.30 per label
Expedited Autobagger Kitting & Labeling	$30 set up + $0.45 per item
Expedited Autobagger Kitting & Label	$30 set up + $0.45 per item / $0.90 per item for Oversized Bag/Shrinkwrap

Non-Compliance*
Non-Compliant Receipts (missing SKUs, ASN, packing slip, heavy boxes [50lbs+])	$50.00 per issue or occurrence
Non-Compliant Receipt Container (no arrival appointment attempt)	$300.00 per shipment

Returns
Returns Processing	$2.65 per package + $0.55 per unit
Returns Excessive Handling (covers extra time for sorting multiple items, inspections, product photos)	$5.00 per return
Returns Customer Service Fee (request for add'l info)	$4.00 per return
Drop Ship Returns Processing	$2.00 per return
Returns/Hurt Bin Management - Inspection/Folding/Bagging - Multiple Items	$22.50 per half hour

Billing
Credit Card Processing Fee	3.5% of credit card payment
Wire Transfer Fee	$35.00 per instance
NSF Returned Check Fee	$30.00 per instance

Customer Service Fees
Invoice Insertion (Special Request)	$0.50 per package
Cancel Order	$3.00 to $10.00, depending on what stage the order is at in processing.
Other Special Requests	$3.00 to $10.00, depending on the nature of the request.

Inventory Control
Physical Inventory Count	$22.50 per half hour (one free count per year upon request)
Inventory Transfer	$22.50 per half hour
Labeling (Inventory Transfer)	$0.20 per label
Disposal of Inventory	$1.25 per cubic foot + $22.50 per half-hour

**Non-Compliance Receipts
To keep things speedy for everyone when we are receiving inventory, we need clear, clean communication universally. When there are errors or if data is missing, those delays affect our whole system. Here are situations that can trigger non-compliant receipt fees:

Missing packing slips, or packing slips sent post arrival via Zendesk
Business name on Advance Shipment Notice isn’t in our system
No Advance Shipment Notice (ASN), or ASN data missing
Inventory Receiving: SKU not entered into system prior to arrival

Conditions Triggering Pallet Replacement or Restacking

Two or more broken, split or missing bottom slats.
Two or more broken, split or missing top slats.
Damaged or broken mains (the 3 perpendicular heavier studs). If these supports have been repaired and they are sturdy, the pallet is usable.
Any pallet that uses composite or sawdust compressed blocks as separators.
Any pallet that is not standard 40″ wide x 48″ deep dimensions.
Plastic pallets.
Pallet height exceeding 54″ in height—when the full pallet will be inventoried on pallet racking shelves and the tall pallet needs to be reduced to two shorter pallets to fit on the shelves. Or for safety reasons where heavy boxes at the top of a tall pallet might fall.
Any pallet that shows overt signs of structural weakness that could present a potential safety issue.

Closeout Process

In the rare case that a client should need to close an account that has inventory in stock, eFulfillment Service will pull that inventory for you, the way we would if we were shipping a large non-customer order, with a minimum charge of $40. During the closeout process, all applicable fees will be charged, including comprehensive client support and storage. Excessive handling includes repacking in boxes less than 25 in. or 63.5 cm. Standard pick and pack fees are billed based on the inventory counts as shown in the database. Manual counts require additional pick and pack fees, and may extend your timeline. Location auditing is required for closeout completion. Each bin and location must be checked for inventory, even if the inventory database shows zero inventory in that location. Standard Pick & Pack—under 5 lbs. (2.27 kg) is $0.35 per item; Standard Pick & Pack—under 5 lbs. (2.27 kg) with manual count is $0.50 per item; Standard Pick & Pack—at 5 lbs. (2.27 kg) & above is $0.75 per pick + $0.35 per lb.; Labeling (labor + material) is $0.25 per item; Location Auditing $1 per location; and Excessive Handling is $0.30 per item.