eFulfillment Service, Inc.

Core Services


Core Services

eFulfillment Service Core Service Fees

The table below outlines core service fees for eFulfillment Service. If you have any questions, please contact your account representative or put in a support ticket through your client support dashboard.

*Note: FBA Prep projects require special scheduling; consult your sales manager for approval.

Core Services
Comprehensive Client Support—01/25/21$40.00 per week
Comprehensive Client Support—Stewardship Program* 01/25/21$15.00 per week
Receiving$8.95 per half hour
Storage$0.09 per cubic foot, per week
Pick & Pack$1.65 per order + $0.55 per unit
Returns Processing$2.65 per order + $0.55 per unit
Shipping FeesSee link in Additional Resources below
Free & Stock Packaging FeesSee link in Additional Resources below
FBA Prep—see note above about special scheduling
Pick & Pack (under 5 lbs.)$0.50 per item
Pick & Pack (5 lbs. and up)$0.75 base fee + $0.25 per lb.
Labeling (labor + material)$0.25 per item
Reboxing Fee (repacking in boxes less than 25 in. or 63.5 cm)$0.30 per unit
Order Minimum$20 per order
Inventory Prep
SKU Labeling$20 setup fee + $0.10 per unit
SKU Bagging + Labeling$20 setup fee + $0.20 per unit
Apparel Bagging + Labeling$20 per half hour
Kitting / Assembly Labor$20 per half hour
Pallet Materials$10 per pallet
Special Services
Receiving Special Project (i.e. - quality control, floor-loaded trailer offload)$20 per half hour
Drop Ship Returns Processing$2.00 (in addition to regular returns fee)
Expedited Receiving$50 + $10 extra per half hour
Marketing Insert$0.10 per package
Invoice Insertion$0.50 per package
Order Cancellation$3 per order
Third-Party Account Shipping Fee (does not apply to FBA prep orders)$10 per shipment
Fork Truck Labor$20 per half hour
Other Warehouse Labor$20 per half hour
Returns Non-Compliance Fee$5 per returned order
Returns Excessive Handling (includes product photo)$5 per instance
Returns Customer Service Fee$4 per instance
Non-Compliant Receipts (missing SKUs, ASN, packing slip, heavy boxes [50lbs+])$50 per shipment
Customer Service Fee$3 - $10 per task
Credit Card Processing Fee3.5% of credit card payment
Declined Credit Card Fee$10 per instance
Wire Transfer Fee$35 per instance
COD Collection Fee$12 per instance
NSF Returned Check Fee$10 per instance

*Comprehensive Client Support—Stewardship Program
The Stewardship Program is for clients with a low number of orders (5 or less per week) and using a smaller amount of warehouse space for their inventory (64 cubic feet or less). Those clients qualify for our Stewardship Program and receive a discounted Comprehensive Client Support Fee of $15.00 per week. The Stewardship is applied automatically to qualified clients. eFS may limit usage of the Stewardship Program during the fourth quarter. 

Additional Resources

Shipping Fees
Free Packaging & Stock Packaging Fees
U.S. Zone Map
FedEx Canadian Zone Chart
Shipping Codes
ePacket Countries
Country Abbreviations