New FedEx & UPS Dimensional Weight Rules

2020 Update: The following dimensional weight rules apply and have accurate, current dimensional weight factors.  A while back, I wrote a post on how to calculate dimensional weight. Starting in 2015, the dimensional weight rules changed for FedEx and UPS, so I felt a...

Order Fulfillment for Startups & Small Businesses

As a startup or small online business, you need certain things when it comes to your order fulfillment provider. After all, your order volume may be inconsistent, capital may be limited, and that means you can’t deal with big setup fees, big monthly retainers, a lot...

Is Your Returns Policy Costing You Business?

I recently wrote a post entitled, How Much to Charge for Shipping? It’s an important question for online sellers. But you know what’s often as big of a deal for online shoppers that I feel doesn’t get the attention it deserves? Free and easy returns. I’m constantly...

How Much to Charge for Shipping?

As a leading order fulfillment company, we’re often asked by online sellers how much they should charge for shipping and handling. The short answer….it depends….on a variety of factors. And while it’s a complex question, it’s certainly good one, especially given that...